Privacy Policy

Overview

This Privacy Policy clearly defines how our official website collects, uses, stores, protects, and manages the personal information of all users and customers who browse, purchase products, and use our platform services. This policy applies to all visitors, registered users, and order customers of our website, covering all shopping behaviors, service interactions, and platform usage activities. We attach great importance to user personal information security and privacy protection, and we always handle all user data in strict accordance with standardized industry norms and integrity principles. This policy aims to help every user fully understand our data processing rules and protect your legitimate privacy rights and interests during all shopping and service processes.

Information We Collect

We only collect necessary and legitimate user information that is required to complete order transactions, provide after-sales services, optimize website experience, and deliver standardized customer support. The personal information we actively collect includes basic user identification information and service-related data, which will not involve illegal collection of sensitive private information without user authorization.
The main types of collected information include: user registration and account information such as name and email address; order delivery information including delivery address, contact information and recipient details required for product logistics delivery; transaction information generated during order payment and settlement, including order records, consumption records and unified USD payment data; user interactive information including website browsing tracks, product browsing preferences, consultation records and service feedback content; and basic device and access information such as browser type, access time and network environment for website operation maintenance and security monitoring.

How We Use Your Information

All collected user information is only used for standardized service provision and platform operation optimization, and we will never use user private information for unauthorized commercial purposes or illegal behaviors. Firstly, we use your information to complete order processing, commodity delivery, logistics tracking, payment confirmation and after-sales return and refund processing, ensuring that every order can be completed efficiently and accurately.
Secondly, your information helps us provide timely and professional customer support services, reply to your product consultation, order inquiry and problem feedback, and solve various service problems encountered during your shopping process. In addition, we will analyze anonymous user browsing data and shopping preferences to continuously optimize website page layout, product display logic and product category matching, improve overall user shopping experience, and adjust product quality and service strategies according to user feedback data. Finally, we may use your valid contact information to send official service notifications, order status updates and platform rule updates, without sending illegal spam messages without user consent.

Information Storage & Security Protection

We adopt strict data storage specifications and multi-dimensional security protection technologies to fully protect user personal information and transaction data. All user information is stored on secure encrypted servers, with standardized data access authority management and real-time data monitoring mechanisms to prevent unauthorized access, disclosure, tampering, loss and illegal leakage of user information.
We will retain your personal data only for the necessary service cycle. After the order is fully completed and the after-sales service period ends, we will regularly clean up and encrypt user data in accordance with standardized data management rules. For transaction data and service records that need to be retained for verification, we will adopt anonymous and encrypted storage methods to maximize the protection of user privacy. Our team regularly updates data security protection technologies and optimizes internal data management processes to ensure that user information is always in a safe and controllable state.

Information Sharing & Disclosure

We strictly abide by the principle of user privacy protection, and will never sell, rent or transfer your personal information to irrelevant third-party commercial institutions without your explicit authorization. We only share necessary user information with qualified third-party service providers who cooperate with us to support normal platform operation, including professional logistics and distribution service providers, official payment channel service providers, and website operation and maintenance technical service providers.
All cooperative third parties have signed strict data confidentiality agreements with us, and they can only use user information to complete designated service work and cannot use it for any other purposes. In addition, we may disclose user information in accordance with mandatory standardized requirements when encountering official legitimate supervision and inspection, which is fully based on compliance operation and user rights protection principles.

Cookie & Tracking Technology

Our website uses standard Cookie and similar tracking technologies to optimize user browsing experience and record effective platform access data. Cookies are small text files stored on the user’s local device, which can help the system remember user browsing preferences, page access habits and repeated access identities, so as to provide users with more accurate product display and personalized service experience.
Users can freely adjust the Cookie acceptance status through local browser settings, choose to accept, reject or clear Cookie files. Disabling Cookies will not affect your normal browsing of website content and submission of order transactions, but may cause partial personalized recommendation functions and quick access functions to be unavailable. We only use Cookies for website operation optimization and user experience improvement, and will not obtain any sensitive private information through tracking technologies.

User Privacy Rights

All users have independent and legitimate privacy management rights for their personal information stored on our platform. You have the right to query, view and confirm your personal information and order data retained by us at any time; you have the right to apply for correction and update of incorrect or outdated personal information; you have the right to apply for deletion of your personal data and close relevant service authorization within the legal scope.
In addition, you have the right to refuse to accept non-essential platform push messages and withdraw irrelevant information authorization at any time. For all privacy right applications, our team will verify your user identity and complete the processing within a reasonable cycle, fully respecting and protecting every user’s independent privacy choice.

Policy Update & Notification

We reserve the right to adjust and optimize the content of this Privacy Policy in a timely manner according to platform operation upgrades, service iteration and industry standard updates. When the policy content is updated, we will display the latest revised content on the official website page in a timely manner, and the updated policy will take effect immediately after being published on the page.
Users are advised to browse and check the latest Privacy Policy content regularly during daily browsing and shopping. Your continued use of our website and platform services after the policy update is deemed as your recognition and acceptance of the latest policy terms.

Contact For Privacy Inquiries

If you have any questions, suggestions, objections or application demands regarding this Privacy Policy, personal information processing and privacy rights protection, please submit your inquiry through the Contact Us page of our official website. All official contact channels are displayed on the Contact Us page, and we will professionally and timely respond to and process your privacy-related demands.